Error E-01 indicate the cartridges are empty: first, verify this is not the case. Solution 1 : Remove the cartridges Clean the chips with a soft cloth. Disconnect the power. Disconnect the USB cable. Hold on the "Power" button for 3 minutes then release. Connect USB and power cables. Power on the printer Install the cartridges Solution 2 : If error E-01 appears during the installation of a new cartridge: May be a the cartridge is defective. Replace it. Solution 3 : See also solutions for " unknown cartridge " message
Reset printers and cartridge. Printers problem solving,tips, tricks and tutorial.